Job Title: Front Desk Receptionist (Bilingual)

Location: Dover,NJ and West New York, NJ

Note: Bilingual (English & Spanish) – required.

About the Role

We are seeking a Front Desk Receptionist with prior experience in a dental office setting to join our team. The ideal candidate will be responsible for creating a welcoming environment for patients, managing front desk operations, coordinating insurance and billing, and ensuring smooth day-to-day workflow in the office.

Key Responsibilities

• Greet and assist patients with professionalism and care.
• Manage phone calls, appointment scheduling, and patient reminders.
• Verify dental insurance coverage, process claims, and handle billing inquiries.
• Collect co-pays and maintain accurate financial records.
• Coordinate with dental assistants and dentists to ensure efficient patient flow.
• Maintain patient files, charts, and ensure HIPAA compliance.
• Handle administrative duties such as emails, documentation, and office correspondence.
• Provide excellent customer service and support to patients.

Qualifications & Skills

• Previous experience in a dental office front desk role (required).
• Strong knowledge of dental billing, coding, and insurance coordination.
• Proficient in dental office software
• Excellent organizational, multitasking, and time management skills.
• Strong communication and interpersonal abilities.
• Friendly, professional, and detail-oriented with a focus on patient care.